Meet the team

At Pure Communication Group, our people are at the heart of everything we do. From helping businesses stay connected to delivering exceptional customer service, our team brings together industry expertise, a personal approach and a genuine commitment to getting things right.

With over 50 years of combined industry experience, our team understands the challenges businesses face and the importance of having a communications partner they can rely on. We believe in building lasting relationships, offering honest advice and delivering solutions that genuinely make a difference.

Our commitment to our customers has seen Pure recognised with back-to-back Best Customer Service (Business) awards at the Mobile Industry Awards in 2025 and 2026. It's an achievement that reflects the dedication, hard work and passion of everyone across the business.

Get to know the people behind Pure and the team committed to keeping your business connected.

  • Ben Carter

    Managing Director | Co-Founder

  • Josh Perryman

    Sales Director

  • Sacha Carter

    Financial Controller

  • Cerys Thompson

    Customer Care Team

  • Demi Reynolds

    Account Manager

  • Ella Slade

    Customer Care Team

  • Kieran Kelly

    Account Manager

  • Jennifer Grey

    Customer Care Advisor

  • Megan Watson

    Customer Care Team

  • Sam Deans

    Account Manager

  • Yasmine Perryman

    Head of Customer Service and Compliance

THE PEOPLE BEHIND PURE

At Pure Communication Group, we're more than just a team of telecommunications specialists. We're a group of people who share a passion for delivering great service, supporting one another and making a genuine difference to the businesses we work with.

From our sales and account management teams to customer support and operations, everyone plays an important role in delivering the personal, reliable service our customers have come to expect.

We believe that a great working environment leads to great customer experiences. That's why we place such importance on teamwork, recognising achievements and creating opportunities for our people to develop and succeed.

Whether we're celebrating industry awards, supporting our customers or working together to overcome challenges, it's our people who make Pure what it is today.

Great people. Strong relationships. Exceptional service.